Frequently Asked Questions | Jaflong Tandoori Richmond

Jaflong Tandoori is an award-winning, family-run Indian and Bangladeshi restaurant in Richmond, serving authentic curries, biryanis, and tandoori dishes since 2008. We offer dine-in, delivery, collection, and catering throughout Richmond and surrounding areas. All meals are prepared fresh daily using premium ingredients and traditional cooking methods.

Yes, all our chicken, lamb, shrimp, jumbo king prawns, tilapia, and salmon dishes are prepared using fully halal ingredients. We exclusively use premium chicken breast in our curries and soft, tender lamb leg to ensure the highest quality and authentic flavour. Halal standards are maintained throughout our kitchen.

We're located at 16 Ashburnham Road, Richmond, TW10 7NF — close to Ham, Kingston, Twickenham, and Teddington. We're open daily from 4:00 PM to 10:30 PM, and until 11:00 PM on Fridays and Saturdays. We welcome dine-in guests, takeaway orders, and scheduled deliveries.

Yes, we have a welcoming dine-in restaurant where families, couples, and groups can enjoy their meal in a relaxed atmosphere. We accept both walk-ins and reservations. For large groups, we recommend booking in advance, especially on weekends and holidays.

Order directly through our website at jaflongtandoori.com for the best value and exclusive discounts. Choose from dine-in, takeaway/collection, pre-orders, or scheduled delivery. You can also call us directly on 02083321339 to speak with our team, though online discounts apply only to website orders.

Order online and save: get 10% off all collection orders (automatically applied), or enjoy £5 off delivery when you spend £40 using code JAF5DEL at checkout. Members receive exclusive seasonal offers, festive promotions, and special deals. Sign up to our mailing list to receive offers directly to your inbox.

Yes, we deliver within a 4-5 mile radius covering Richmond upon Thames, Ham, Petersham, Kingston, Teddington, Twickenham, St Margarets, Kew, Sheen, East Sheen, Mortlake, Surbiton, Hampton, Whitton, New Malden, and surrounding areas. Minimum order is £15. Delivery fees are displayed on our online ordering portal. For catering deliveries, we cover up to a 10-mile radius or further subject to terms and conditions.

Standard delivery times are 40-60 minutes on weekdays and 50-70 minutes on weekends, depending on kitchen demand. We deliver by car to ensure food safety and maintain optimal temperature in our recyclable aluminium foil containers, which preserve heat and protect the environment.

Ordering directly from jaflongtandoori.com gives you the best prices, exclusive discounts, and fastest service. You support our family business directly, avoiding third-party commissions, which means we can offer better value to you. Plus, you get priority order processing and direct communication with our team.

We're most known for our authentic, classically cooked dishes: Tikka Masala, Garlic Chilli Chicken, Lamb Bhuna, Jaflong Special, Chicken Achanak, Lamb Chops Bhuna, and Tandoori Chicken Bhuna. Every dish is prepared fresh daily using premium ingredients and traditional Indian cooking methods.

Yes, we offer two affordable Meal Deals: Meal Deal 1 (for 2 people) includes poppadom, Chicken Korma, Bombay Aloo (small), rice, and naan — perfect for a cosy dinner. Meal Deal 2 (for 4-6 people) includes poppadoms, onion bhajis, chutneys, Chicken Tikka starter, Chicken Tikka Masala, Lamb Bhuna, Aloo Gobi, Vegetable Curry, rice, and naan — great value for families. No substitutions for these fixed meals.

Absolutely! We have a wide range of vegetarian and vegan curries, dals, and tandoori dishes. Many items can be prepared gluten-free or dairy-free upon request. Please note: our naan breads contain dairy, while our roti, chapatti, and puri do not. Please call us on 02083321339 to confirm specific dietary requirements before ordering.

Yes, we cater for all occasions — weddings, birthdays, corporate events, school fairs, religious celebrations, and charity events. We serve 10 to 500+ guests with flexible catering options. We deliver within 10 miles, or further subject to terms and conditions. We provide delivery, setup, and serving on-site if required.

Absolutely. We work with you to create a fully customised menu tailored to your event theme, guest preferences, dietary requirements, and budget. We offer both set menus and custom options — no two events are the same, and we pride ourselves on making your event successful.

Yes, our digital gift cards are available for any amount and are the perfect foodie gift. When you purchase, you can choose to have it sent instantly or scheduled for a special occasion. Add a personal message and we'll send a beautifully designed digital card to your recipient.