Question 1

What type of restaurant is Jaflong Tandoori?

Accepted Answer

Jaflong Tandoori is an award-winning, family-run Indian and Bangladeshi restaurant in Richmond, serving authentic curries, biryanis, and tandoori dishes since 2008. We offer dine-in, delivery, collection, and catering throughout Richmond and surrounding areas. All meals are prepared fresh daily using premium ingredients and traditional cooking methods.

Question 2

Are you a halal restaurant?

Accepted Answer

Yes, all our chicken, lamb, shrimp, jumbo king prawns, tilapia, and salmon dishes are prepared using fully halal ingredients. We exclusively use premium chicken breast in our curries and soft, tender lamb leg to ensure the highest quality and authentic flavour. Halal standards are maintained throughout our kitchen.

Question 3

Where are you located and what are your opening hours?

Accepted Answer

We're located at 16 Ashburnham Road, Richmond, TW10 7NF — close to Ham, Kingston, Twickenham, and Teddington. We're open daily from 4:00 PM to 10:30 PM, and until 11:00 PM on Fridays and Saturdays. We welcome dine-in guests, takeaway orders, and scheduled deliveries.

Question 4

Do you have a dine-in area?

Accepted Answer

Yes, we have a welcoming dine-in restaurant where families, couples, and groups can enjoy their meal in a relaxed atmosphere. We accept both walk-ins and reservations. For large groups, we recommend booking in advance, especially on weekends and holidays.

Question 5

How can I place an order with Jaflong Tandoori?

Accepted Answer

Order directly through our website at jaflongtandoori.com for the best value and exclusive discounts. Choose from dine-in, takeaway/collection, pre-orders, or scheduled delivery. You can also call us directly on 02083321339 to speak with our team, though online discounts apply only to website orders.

Question 6

What discounts and deals do you offer?

Accepted Answer

Order online and save: get 10% off all collection orders (automatically applied), or enjoy £5 off delivery when you spend £40 using code JAF5DEL at checkout. Members receive exclusive seasonal offers, festive promotions, and special deals. Sign up to our mailing list to receive offers directly to your inbox.

Question 7

Do you deliver? What's your delivery area and minimum order?

Accepted Answer

Yes, we deliver within a 4-5 mile radius covering Richmond upon Thames, Ham, Petersham, Kingston, Teddington, Twickenham, St Margarets, Kew, Sheen, East Sheen, Mortlake, Surbiton, Hampton, Whitton, New Malden, and surrounding areas. Minimum order is £15. Delivery fees are displayed on our online ordering portal. For catering deliveries, we cover up to a 10-mile radius or further subject to terms and conditions.

Question 8

How long do deliveries take?

Accepted Answer

Standard delivery times are 40-60 minutes on weekdays and 50-70 minutes on weekends, depending on kitchen demand. We deliver by car to ensure food safety and maintain optimal temperature in our recyclable aluminium foil containers, which preserve heat and protect the environment.

Question 9

Why should I order directly from your website instead of third-party platforms?

Accepted Answer

Ordering directly from jaflongtandoori.com gives you the best prices, exclusive discounts, and fastest service. You support our family business directly, avoiding third-party commissions, which means we can offer better value to you. Plus, you get priority order processing and direct communication with our team.

Question 10

What are your house specialities?

Accepted Answer

We're most known for our authentic, classically cooked dishes: Tikka Masala, Garlic Chilli Chicken, Lamb Bhuna, Jaflong Special, Chicken Achanak, Lamb Chops Bhuna, and Tandoori Chicken Bhuna. Every dish is prepared fresh daily using premium ingredients and traditional Indian cooking methods.

Question 11

Do you offer meal deals?

Accepted Answer

Yes, we offer two affordable Meal Deals: Meal Deal 1 (for 2 people) includes poppadom, Chicken Korma, Bombay Aloo (small), rice, and naan — perfect for a cosy dinner. Meal Deal 2 (for 4-6 people) includes poppadoms, onion bhajis, chutneys, Chicken Tikka starter, Chicken Tikka Masala, Lamb Bhuna, Aloo Gobi, Vegetable Curry, rice, and naan — great value for families. No substitutions for these fixed meals.

Question 12

Do you offer vegetarian, vegan, and gluten-free options?

Accepted Answer

Absolutely! We have a wide range of vegetarian and vegan curries, dals, and tandoori dishes. Many items can be prepared gluten-free or dairy-free upon request. Please note: our naan breads contain dairy, while our roti, chapatti, and puri do not. Please call us on 02083321339 to confirm specific dietary requirements before ordering.

Question 13

Do you provide catering services for events?

Accepted Answer

Yes, we cater for all occasions — weddings, birthdays, corporate events, school fairs, religious celebrations, and charity events. We serve 10 to 500+ guests with flexible catering options. We deliver within 10 miles, or further subject to terms and conditions. We provide delivery, setup, and serving on-site if required.

Question 14

Can you design a bespoke catering menu?

Accepted Answer

Absolutely. We work with you to create a fully customised menu tailored to your event theme, guest preferences, dietary requirements, and budget. We offer both set menus and custom options — no two events are the same, and we pride ourselves on making your event successful.

Question 15

Do you sell digital gift cards?

Accepted Answer

Yes, our digital gift cards are available for any amount and are the perfect foodie gift. When you purchase, you can choose to have it sent instantly or scheduled for a special occasion. Add a personal message and we'll send a beautifully designed digital card to your recipient.

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