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Frequently Asked Questions | Jaflong Tandoori Richmond
Welcome to the Jaflong Tandoori FAQ hub — your quick guide to everything about Richmond’s favourite family-run Indian and Bangladeshi restaurant.
Here you’ll find answers to our most-asked questions about dining in, takeaway orders, catering services, offers, gift cards, allergens, and local delivery.
We’ve designed this page to make it easier for you to enjoy authentic, freshly cooked dishes and explore our restaurant’s services with confidence.
Whether you’re planning a family meal, catering for 500 guests, or scheduling a delivery, this section covers all you need to know — from our halal ingredients and exclusive offers to booking details and Richmond community partnerships.
Still have a question? We’re always happy to help.
Call us at 0208 332 1339 or email jaflongtandoori@outlook.com — our team will respond promptly.
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About Jaflong Tandoori Richmond
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Ordering & Delivery Information
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Menu, Ingredients & Allergens
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Catering & Event Services
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Reservations & Dine-In
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Gift Cards & Special Offers
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Community, Local Events & Partnerships
Frequently asked questions
Homepage FAQsGeneral InformationOrdering & DeliveryMenu & IngredientsCatering & EventsGift Cards & Special OffersReservations & DiningCommunity & Local Connections
How can I place an order for takeaway?
You can place an order for takeaway by calling us at 0208 332 1339 or 0208 940 5525, or by ordering online through our website. We also offer a 10% discount on collection orders and a £5 discount on delivery orders with the code JAF5DEL.
How can I place an order directly with Jaflong Tandoori?
Simply order through our website for the best value and fastest service. Choose delivery or collection, schedule your order in advance, and enjoy our exclusive online discounts.
Do you offer delivery and collection deals?
Yes — get 10% off all collection orders automatically, or enjoy £5 off delivery when you spend £40 using code JAF5DEL at checkout.
How far do you deliver?
We deliver within a 5-mile radius, covering Richmond, Ham, Twickenham, Kingston, Surbiton, Teddington, Petersham, and nearby neighbourhoods.
Can I schedule an order in advance?
Yes, you can pre-order or schedule deliveries a few days in advance — perfect for events, gatherings, or planned meals.
What payment methods do you accept?
We accept all major debit and credit cards, Apple Pay, Google Pay, and cash payments — excluding cheques.
What discounts and deals do you offer?
Order online and save: get 10% off all collection orders (automatically applied), or enjoy £5 off delivery when you spend £40 using code JAF5DEL at checkout. Members receive exclusive seasonal offers, festive promotions, and special deals. Sign up to our mailing list to receive offers directly to your inbox.
Do you deliver? What's your delivery area and minimum order?
Yes, we deliver within a 4-5 mile radius covering Richmond upon Thames, Ham, Petersham, Kingston, Teddington, Twickenham, St Margarets, Kew, Sheen, East Sheen, Mortlake, Surbiton, Hampton, Whitton, New Malden, and surrounding areas. Minimum order is £15. Delivery fees are displayed on our online ordering portal. For catering deliveries, we cover up to a 10-mile radius or further subject to terms and conditions.
Why should I order directly from your website instead of third-party platforms?
Ordering directly from jaflongtandoori.com gives you the best prices, exclusive discounts, and fastest service. You support our family business directly, avoiding third-party commissions, which means we can offer better value to you. Plus, you get priority order processing and direct communication with our team.
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